Return & Refund:

We really hope that you are happy with your purchase every time! If there is any manufacturing fault or the item is “Dead on Arrival” or any color or size mismatches, we'll be happy to "Exchange" or "Full Refund" or the same product provided that it is in full as it is a condition as delivered. We do Also offer Quick Replacement warranty for many products.

We BIKERS SUPPORT BD have a 24 hours easy return policy for most of the items, however, specific return periods may apply for certain types of items while certain items are not returnable unless there is a problem with their quality. Unfortunately, unless they are faulty or not as described, we are unable to offer a refund or exchange for any non-warranty item.
 
If there is an issue with your order, you are requested to inform us immediately and within 24 hours of receiving the product. Returns should be made within 24 hours of receiving the items in original, undamaged and everything included and intact packaging. In most cases, original and undamaged packaging refer to the manufacturer's packaging that the product was delivered to you in. An item being returned should also be returned with any accessories, manuals, and items that may have been bundled with the item.

If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories, manuals or bundled items may be missing. Refund will be paid back to you by your original payment method. Other cases if everything is as it is and fulfills all our refund policy, we are good to offer you the full refund without any question.

In any case if you do not like the item or any other natural issue, the product can be exchanged one time for FREE within 24 hours of your receiving the goods. or when you pay the return delivery charge or bring the product to our office. If it is required to change more than one time, then additional charge 20% of the product value could be deducted. So, we request you to choose the right product and triple check the product details or call our customer support if needed before replacing it the 2nd time.

Note: If there is any problem from our side, we will offer FREE returns or else we will charge you for the return shipping and rest amount will be refunded as per the above policy.

24 Hours will be calculated from the date you received the goods.

If you received the goods by courier or mail you must re send the goods within 24 hours by courier to return to our shop. Your courier receipt date will be treated as proof of return date.

No partial amount will be deducted while providing the refund to the customer. our standard timeline for refund is 7 to 10 working days.